Return & Exchange Policy

​Return and Exchange Policy

​Terms and Conditions:

1. ​Return Period:
   • ​Customers have the right to return or exchange products within 14 days from the date of receiving the order.
2. ​Product Condition:
   • ​Products must be in their original condition, unused, and with all original tags and packaging intact.
3. ​Return Procedure:
   • ​Customers must contact Customer Service via phone or email.
   • ​The order number and a photo of the product must be provided when submitting a return request.
4. ​Exchange Policy:
   • ​If the product is damaged or incorrect (does not match the order), it can be exchanged for another item within the return period.
   • ​Customers should verify the replacement product details before completing the exchange process.
5. ​Refunds:
   • ​Refunds will be processed using the original payment method used during purchase.
   • ​Refund processing may take between 5 to 10 business days after receiving and inspecting the returned product.
6. ​Shipping Costs:
   • ​The store will cover shipping costs for returns or exchanges due to damaged or incorrect products.
   • ​If a customer wishes to return an unused item for personal preference, the customer may be responsible for the shipping fees.

​Additional Notes:

• ​The store reserves the right to modify the Return and Exchange Policy at any time, and customers will be notified via the website.
• ​Please make sure to read the terms and conditions before making any purchase.

​For any further inquiries, please feel free to contact Customer Service.